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Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current opportunity: Professional Certified Life Coach
Location: Shanghai
Years of coaching experience: 3 ~5 years +
Required languages: Mandarin and English
What you will do:
The Certified Coach will be part of a global coaching team and responsible for delivering telephonic and video coaching and mindfulness products. Products include wellness, life, and tobacco cessation coaching and the Aware Mindfulness Program.
Responsibilities:

1. Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program.
2. Establishing and maintaining relationships with coaching clients.
3. Following up with clients per departmental standards to ensure client engagement.
4. Tracking all follow-up, notes, appointments in the coaching case management database.
5. Successful implementation of client centered motivational interviewing-based coaching model.
6. Assisting with engaging clients in coaching services.

Qualifications/Skills:

1. Strong communication skills in written and spoken English and Mandarin.
2. Applicants must hold professional coach certification and graduate certificate from coach training program e.g. ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach.
3. Experience with mindfulness, resiliency training, and tobacco cessation a plus.
4. Excellent interpersonal, written, and oral communications skills, with a focus on telephonic and video experience.
5. Skilled in reflective listening and motivational interviewing.
6. Excellent organizational, time management, customer service and analytic skills.
7. Strong knowledge of Microsoft office applications and comfortable using multiple computer based applications and ability to navigate proficiently in varying databases.
8. Comfortable in a fast-paced work environment while maintaining a high level of quality and productivity.

What we offer:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Social Welfare Package (Ageing fund, Medical insurance, unemployment insurance, injury insurance), Housing fund package, Group Accident Insurance
program, Compassionate Leave, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work,
free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.