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SQL高級(jí)軟件工程師（匯豐）

1.5-3萬(wàn)
  • 廣州天河區(qū)
  • 3-5年
  • 本科
  • 全職
  • 招5人

職位描述

SQLOracle
Principal responsibilities
  • Ensuring 24/7 availability of critical enterprise applications.
  • Develop/Enhance existing clarity application by configuration/customization.
  • Develop Workflows by using GEL scripts, SQL queries and REST API. Develop reports by using Jaspersoft and SQL.
  • Working with Digital, Non-Digital teams and third parties to assist with the identification, classification, and prioritization of Production Incidents.
  • Working with technical teams to ensure that root cause of incident is found as a priority and that actions are documented, assigned, and tracked to meet SLA.
  • Document incident and problem management reviews ensuring that all interested parties are invited to incident retrospectives.
  • Daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked.
  • Producing regular and ad hoc problem and incident management reports ensuring that the information is delivered within the agreed timescales.
  • Input to the Service Improvement Initiatives, Major Incident Reviews, and any ad hoc Incident Retrospectives.
  • Ensure incidents and problems tickets are up-to-date working across Digital teams to ensure good ticket management.
Qualifications
  • Excellent troubleshooting skills and techniques, Software lifecycle, Strong understanding of database concepts (Oracle, generic SQL).
  • Good communication, both verbal and written, with a high level of confidence.
  • Coordinate with Business / Lead for requirements.
  • Handle multiple competing tasks and meet deadlines.
  • Work efficiently and productively with minimal / no guidance.
  • Prepare Technical reference guides, on needs to basis.
  • Attend defect-triage calls, Support with ongoing Level-2 incidents, and address Issues.

工作地點(diǎn)

廣州天河區(qū)太古匯

職位發(fā)布者

張娟/招聘經(jīng)理

剛剛活躍
立即溝通
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