職位描述
運營
Scope of Responsibilities 職責范圍
Ensure the quality of the daily work of relevant service suppliers, including school catering service, Integrated Facilities Management, transportation, asset management, procurement, dormitory, department collaboration tasks, and insurance management. Support operation team’s other projects and programs to ensure staff are satisfied with all services provided.
Catering service 校餐
? To plan, allocate and supervise the catering service quality.
計劃、安排和監(jiān)督餐飲服務的質量。
? To establish and build up long-term relations & collaboration with catering supplier, including the review and monitoring KPI, and to ensure efficient and cost-effective services are provided.
建立和維護學校外部供應商的合作關系，包括檢查，監(jiān)督，KPI的創(chuàng)建和管理，確保外部服務的高效運行，并節(jié)省成本。
? To collaborate with Parental Engagement Manager for catering related solution and follow-up.
與學校的家校經(jīng)理協(xié)作，處理餐飲相關的事務和跟進。
? Checks all areas of the kitchen, canteen, storeroom, fridges are up to the level of sanitation standard.
檢查所有廚房區(qū)域、餐廳、儲藏室、冰箱達到衛(wèi)生標準的水平。
? Check daily that all kitchen equipment and cleaning equipment are in safe and good working condition.
每日檢查所有廚房設備和清洗設備處于安全、良好的工作狀態(tài)。
? Conducts weekly sanitation inspections with the Executive chef and F&B Manager.
每周和行政總廚、餐飲部經(jīng)理進行一次衛(wèi)生檢查。
? Updates & reviews cleaning products, purchase specifications and cleaning methods to ensure the highest possible standard at all times in line with the relevant authorities regulations.
更新和審核清潔產(chǎn)品、采購規(guī)格和清洗方法，確保在任何時候符合相關部門規(guī)定要求，做到最高標準。
? Checks and audits regularly the process of "Sorting" garbage.
定期檢查和審核垃圾“分類”的過程。
? Lead, managed, training, appraise, control and ensure foods, Public Area, environments hygiene.
領導、管理、培訓、評估、控制和確保食品、公共區(qū)域、環(huán)境的衛(wèi)生。
? Audit food delivery checking and storage process
檢查食品配送和儲存流程。
? Handle all communication concerning government hygiene departments; ensure the government’s instruction put into effect. Changed Hygiene related license.
定時更換衛(wèi)生相關許可證。
Integrated facilities management collaboration and improvement 綜合設施服務協(xié)調及質量提升
? Be professional in integrated facilities management. Improve service quality, which include but not limited to the followings. E.g. Housekeeping, Safety and security, Mail Service, Event Support, Inventory Management, and Furniture Management. 在
綜合設施服務行業(yè)展現(xiàn)專業(yè)的素質，提升管理的服務質量，涉及的方面包括但不限于：保潔、安全和安保、郵件收發(fā)、活動支持、倉庫管理、家具管理。
Transportation (Student shuttle and business car service) 學生校車及公務車服
? Student shuttle 學生校車
a) responsible for the supplier quality management.
負責供應商質量管理。
b) Act as school contact person to ensure the communication and service coordination among suppliers, parents, and students.
作為校方的聯(lián)絡人，確保供應商、家長、學生之間的溝通和協(xié)作。
? Business car service 公務車服務
Arrange the business car per staff’s need and ensure it is in compliance with the car arrangement policy.
根據(jù)教職工需求以及使用政策提供公務車服務。
On campus dormitory service support 校園宿舍服務支持
? Work with other relevant department or peers to support the on-campus student and staff dormitory arrangement, maintenance, teacher registration, card management, etc.
和相關部門同事合作，支持校內學生和教師公寓的安排，保潔、維護，教師注冊，房卡安排等工作。
Insurance management 保險管理
? Evaluate and reasonably adjust the existing insurance services purchased by the school to ensure that the school's assets, staff, and students are appropriately protected and in compliance with legal and regulatory requirements.
根據(jù)現(xiàn)有學校購買的保險服務，評估并合理調整，確保學校資產(chǎn)、員工和學生得到適當?shù)谋Ｗo，并符合法律法規(guī)要求。
? Plan and manage the insurance budget, negotiate with insurance companies to obtain the best insurance terms and rates, manage the insurance procurement process, and effectively manage the claims process in the event of an insurance incident to ensure that the school's interests are compensated promptly and adequately.
規(guī)劃和管理保險預算，與保險公司協(xié)商獲取最佳保險條款和費率，管理保險采購流程，以及在發(fā)生保險事件時，有效管理索賠過程，確保學校利益得到及時和充分的賠償。
Department related programs 部門內部項目協(xié)作及管理
? Consolidate and draft newsletter. Control the newsletter content and quality based on team’s contribution.
收集運營小報內容并草擬。在團隊成員提交的基礎上，確保小報的內容及質量。
? Other department related programs or tasks.
其他部門相關項目或任務。
Lead training to outsourced suppliers. E.g. child protection policy, campus safety policy, etc. 負責外包供應商的相關技術性培訓管理。例如兒童保護規(guī)章制度，校園安全培訓等。
? AISL Education Group is committed to the safety and protection of children. All employees are expected to comply with our School Child Protection and Safeguarding Policy.
AISL教育集團致力于兒童的安全與保護。所有員工都應遵守我們的學校兒童保護和保障政策。
Relations 工作關系
? Reports directly to the Head of Department
直接向部門負責人匯報工作。
? Coordinate with other Departments on service and event support.
與其它部門協(xié)調好關系，辦好各種活動。
Temporary Mission臨時責任
? Perform any other duties as assigned by line manager.
完成上級布置的其它工作。
Ensure the quality of the daily work of relevant service suppliers, including school catering service, Integrated Facilities Management, transportation, asset management, procurement, dormitory, department collaboration tasks, and insurance management. Support operation team’s other projects and programs to ensure staff are satisfied with all services provided.
Catering service 校餐
? To plan, allocate and supervise the catering service quality.
計劃、安排和監(jiān)督餐飲服務的質量。
? To establish and build up long-term relations & collaboration with catering supplier, including the review and monitoring KPI, and to ensure efficient and cost-effective services are provided.
建立和維護學校外部供應商的合作關系，包括檢查，監(jiān)督，KPI的創(chuàng)建和管理，確保外部服務的高效運行，并節(jié)省成本。
? To collaborate with Parental Engagement Manager for catering related solution and follow-up.
與學校的家校經(jīng)理協(xié)作，處理餐飲相關的事務和跟進。
? Checks all areas of the kitchen, canteen, storeroom, fridges are up to the level of sanitation standard.
檢查所有廚房區(qū)域、餐廳、儲藏室、冰箱達到衛(wèi)生標準的水平。
? Check daily that all kitchen equipment and cleaning equipment are in safe and good working condition.
每日檢查所有廚房設備和清洗設備處于安全、良好的工作狀態(tài)。
? Conducts weekly sanitation inspections with the Executive chef and F&B Manager.
每周和行政總廚、餐飲部經(jīng)理進行一次衛(wèi)生檢查。
? Updates & reviews cleaning products, purchase specifications and cleaning methods to ensure the highest possible standard at all times in line with the relevant authorities regulations.
更新和審核清潔產(chǎn)品、采購規(guī)格和清洗方法，確保在任何時候符合相關部門規(guī)定要求，做到最高標準。
? Checks and audits regularly the process of "Sorting" garbage.
定期檢查和審核垃圾“分類”的過程。
? Lead, managed, training, appraise, control and ensure foods, Public Area, environments hygiene.
領導、管理、培訓、評估、控制和確保食品、公共區(qū)域、環(huán)境的衛(wèi)生。
? Audit food delivery checking and storage process
檢查食品配送和儲存流程。
? Handle all communication concerning government hygiene departments; ensure the government’s instruction put into effect. Changed Hygiene related license.
定時更換衛(wèi)生相關許可證。
Integrated facilities management collaboration and improvement 綜合設施服務協(xié)調及質量提升
? Be professional in integrated facilities management. Improve service quality, which include but not limited to the followings. E.g. Housekeeping, Safety and security, Mail Service, Event Support, Inventory Management, and Furniture Management. 在
綜合設施服務行業(yè)展現(xiàn)專業(yè)的素質，提升管理的服務質量，涉及的方面包括但不限于：保潔、安全和安保、郵件收發(fā)、活動支持、倉庫管理、家具管理。
Transportation (Student shuttle and business car service) 學生校車及公務車服
? Student shuttle 學生校車
a) responsible for the supplier quality management.
負責供應商質量管理。
b) Act as school contact person to ensure the communication and service coordination among suppliers, parents, and students.
作為校方的聯(lián)絡人，確保供應商、家長、學生之間的溝通和協(xié)作。
? Business car service 公務車服務
Arrange the business car per staff’s need and ensure it is in compliance with the car arrangement policy.
根據(jù)教職工需求以及使用政策提供公務車服務。
On campus dormitory service support 校園宿舍服務支持
? Work with other relevant department or peers to support the on-campus student and staff dormitory arrangement, maintenance, teacher registration, card management, etc.
和相關部門同事合作，支持校內學生和教師公寓的安排，保潔、維護，教師注冊，房卡安排等工作。
Insurance management 保險管理
? Evaluate and reasonably adjust the existing insurance services purchased by the school to ensure that the school's assets, staff, and students are appropriately protected and in compliance with legal and regulatory requirements.
根據(jù)現(xiàn)有學校購買的保險服務，評估并合理調整，確保學校資產(chǎn)、員工和學生得到適當?shù)谋Ｗo，并符合法律法規(guī)要求。
? Plan and manage the insurance budget, negotiate with insurance companies to obtain the best insurance terms and rates, manage the insurance procurement process, and effectively manage the claims process in the event of an insurance incident to ensure that the school's interests are compensated promptly and adequately.
規(guī)劃和管理保險預算，與保險公司協(xié)商獲取最佳保險條款和費率，管理保險采購流程，以及在發(fā)生保險事件時，有效管理索賠過程，確保學校利益得到及時和充分的賠償。
Department related programs 部門內部項目協(xié)作及管理
? Consolidate and draft newsletter. Control the newsletter content and quality based on team’s contribution.
收集運營小報內容并草擬。在團隊成員提交的基礎上，確保小報的內容及質量。
? Other department related programs or tasks.
其他部門相關項目或任務。
Lead training to outsourced suppliers. E.g. child protection policy, campus safety policy, etc. 負責外包供應商的相關技術性培訓管理。例如兒童保護規(guī)章制度，校園安全培訓等。
? AISL Education Group is committed to the safety and protection of children. All employees are expected to comply with our School Child Protection and Safeguarding Policy.
AISL教育集團致力于兒童的安全與保護。所有員工都應遵守我們的學校兒童保護和保障政策。
Relations 工作關系
? Reports directly to the Head of Department
直接向部門負責人匯報工作。
? Coordinate with other Departments on service and event support.
與其它部門協(xié)調好關系，辦好各種活動。
Temporary Mission臨時責任
? Perform any other duties as assigned by line manager.
完成上級布置的其它工作。
工作地點
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