Company : Shantou Bow Yue Dehong Motors Service Co.,Ltd 1、以服務(wù)客戶為根本,對(duì)工作盡職盡責(zé); 2、熟練掌握汽車(chē)知識(shí),評(píng)估維修要求,及時(shí)準(zhǔn)確地對(duì)維修車(chē)輛進(jìn)行報(bào)價(jià),估算維修費(fèi)用或征求有關(guān)上級(jí)建議和意見(jiàn),并得到客戶確認(rèn)后,開(kāi)具維修工單,并耐心向客戶說(shuō)明收費(fèi)項(xiàng)目及依據(jù); 3、認(rèn)真接待客戶車(chē)輛,清楚仔細(xì)檢查車(chē)輛外觀、內(nèi)室并認(rèn)真登記,同時(shí)提醒客戶將車(chē)內(nèi)的重要物品保管好; 4、掌握車(chē)間的維修進(jìn)度,確保完成客戶交修項(xiàng)目,按時(shí)將狀況完好的車(chē)輛交付客戶,對(duì)未能及時(shí)交付的車(chē)輛應(yīng)提前與客戶溝通,講清楚原因。嚴(yán)格執(zhí)行交接車(chē)規(guī)范; 5、根據(jù)維修需要,在征求客戶同意的前提下調(diào)整維修項(xiàng)目; 6、協(xié)助用戶做好車(chē)輛的結(jié)算工作,熱情服務(wù),提高客戶的滿意度; 7、不斷學(xué)習(xí)新的知識(shí),新政策,努力提高自身業(yè)務(wù)水平,按時(shí)參加部門(mén)內(nèi)及外部的培訓(xùn),完成廠家資質(zhì)認(rèn)證; 8、按公司要求參加完成相關(guān)培訓(xùn)任務(wù);完成上級(jí)領(lǐng)導(dǎo)或公司安排的其他工作。 About us : Sime Darby Berhad is a global trading and logistics player. We partner with some of the world’s best brands to deliver quality products and services to our customers. Our core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. With a workforce of more than 24,000 employees, we are headquartered in Oasis Ara Damansara, Selangor, Malaysia with operations in 17 countries and territories across the Asia Pacific region. Sime Darby Berhad is listed on the main market of Bursa Malaysia Securities Berhad. Sime Darby is setting the pace of change in sustainable futures. For you, this means challenges and opportunities to grow with us. We are committed to nurturing and growing our talents as their dedication and contributions are instrumental in driving our businesses.