ROLE RESPONSIBILITIES:
● Establish diagnosis platforms to fully align with Internal Medicine strategy to improve diagnosis rate in targeting hospitals.
● Lead implementation and tracking on key diagnosis project at regional levels.
● Coordinate with customer facing medical, other marketing and digital colleagues to deliver customer activities and programs ensuring strong external stakeholder & customer engagement.
● Analysis and insights for diagnosis are well understood and processed into the local business plans.
● Conduct all activities and make all decisions in accordance with Company policies & SOPs, Pfizer Values, & regulatory guidelines in a company way.
● Manage patient education and awareness activities by partnering with internal/ external stakeholders.
● Organize online and offline patient education meetings.
● Support market research program in terms of patient journey, patient insight, etc.
● Liaise on patient insights/ resources as patient advocator, with possible solutions towards patient needs, and shape better state care and patient journey experience.
● Support on patient access/ affordability program, to improve patients’ access to Pfizer breakthroughs.
● Collaboration with external patient group/academic association.
● Compliance and integrity
QUALIFICATIONS AND REQUIREMENTS:
● Bachelor’s Degree required. Advance degree preferred, background in commercial, pharmaceutical or health care industry is preferred
● 5+ years commercial experience in healthcare industry.
● Experience in patient advocacy/ engagement. and stakeholder relationship management, esp. for patients, patient groups, provider organizations
● Experienced in stakeholder relationship management (e.g., patient, patient group, etc.)
● Ability to facilitate stakeholder & customer commitments and act on customer insights.
● Ability to synthesize & communicate local customer insights for planning.
● Demonstrated strong commitment to integrity & compliance.
● Develops excellence and courage to initiate, create, and bring ambiguity into action.
● Successful track record of navigating complex projects and influencing teams to deliver breakthrough.
● Proven ability to proactively lead the thinking - connect, communicate, and lead by influence.
● Effectively to implement strategies with internal/external stakeholders.
● Active listening and empathy.