In short, this role is Hotel Operation+Sales & Marketing + Community Building rolled into one. 簡(jiǎn)而言之,這個(gè)職位集酒店運(yùn)營(yíng)、銷(xiāo)售與營(yíng)銷(xiāo)、社區(qū)建設(shè)于一身。 Stey’s assistant community manager is the #2 of the property in charge, he/she works closely with Community Manager to ensure the smooth operation of the property. This role will not only have the responsibility to make sure things are in order on a day to day basis (operation) , but equally important, Assistant Community Manager is committed at fostering the vibrancy of the community (community building) , as well as promoting the project to potential customers (sales&marketing). Stey 的助理社區(qū)經(jīng)理是酒店的 2 號(hào)負(fù)責(zé)人,他/她與社區(qū)經(jīng)理密切合作,確保酒店的順利運(yùn)營(yíng)。助理社區(qū)經(jīng)理的職責(zé)不僅是確保日常工作(運(yùn)營(yíng))的井然有序,同樣重要的是,他/她還要致力于促進(jìn)社區(qū)的活力(社區(qū)建設(shè)),并向潛在客戶(hù)推廣項(xiàng)目(銷(xiāo)售和營(yíng)銷(xiāo))。 Here are the major responsibilities, 以下是崗位主要職責(zé) Oversee smooth and personalized hospitality is provided to Steyers by community associates 監(jiān)督社區(qū)員工為長(zhǎng)租客戶(hù)提供順暢和個(gè)性化的接待服務(wù) Train junior team members, so that they can one day be as proficient at their job as you are. 培訓(xùn)團(tuán)隊(duì)成員,讓他們有朝一日能像你一樣精通本職工作。 Build a close relationship with Steyers, this is achieved by knowing what they like and don’t like, their pet peeves, so that they feel understood and pampered. 與長(zhǎng)租客戶(hù)建立密切的關(guān)系,通過(guò)了解他們喜歡什么、不喜歡什么、最討厭什么等方面,從而讓他們感到被理解和寵愛(ài)。 Work with community manager to host different events, for the goal of enriching Steyer’s social experience with us and their attachment to the community. 與社區(qū)經(jīng)理合作舉辦各種社區(qū)活動(dòng),目的是豐富長(zhǎng)租客戶(hù)與我們的社交體驗(yàn),增強(qiáng)他們對(duì)社區(qū)的歸屬感。 Actively promoting the community to external parties whether it is an individuals or a company, in order to attract new Steyers as either long term tenants or hotel guests. 積極對(duì)外宣傳社區(qū),無(wú)論是個(gè)人還是公司,以吸引新的長(zhǎng)期租戶(hù)或酒店客人為目的。 Contribute to the social media contents posted by Stey, such as providing materials for Wechat, Weibo and *********. 為 Stey 發(fā)布的社交媒體內(nèi)容提供素材,如為微信、微博和 ********* 提供素材。 Actively observe and think during work, to help Stey improve. 在日常運(yùn)營(yíng)過(guò)程中能夠積極的思考,為更好的運(yùn)營(yíng)我們的社區(qū)提出想法和建議。 What are the requirements to get a job like this? 這個(gè)崗位有什么要求? You have worked in hospitality industry with a customer-facing job for at least 3 years+. 您在酒店業(yè)從事前臺(tái)主管的工作至少 3 年以上。 Extraordinary interpersonal skill and great personality, 非凡的人際交往能力和出色的個(gè)性。 Ability to communicate in English with a lot of confidence , we value verbal communication skill much more than how proficient your grammar is. 能夠自信地用英語(yǔ)交流,我們更看重英文口頭交流能力,而不是讀寫(xiě)的熟練程度。 Ability to communicate in Cantonese with a lot of confidence 能夠流利的使用粵語(yǔ)交流 Enjoy being around with people, and have a genuine interest in learning more about them. 享受與客戶(hù)相處的樂(lè)趣,并真正有興趣了解客戶(hù) Possess curiosity to all things unfamiliar, always keen to grow yourself both professionally and personally. 對(duì)所有不熟悉的事情都有好奇心,總是熱衷于在職業(yè)和個(gè)人方面的成長(zhǎng)。 工作地點(diǎn):Stey SZE QH / Stey深圳前海
White Peak是一家以不動(dòng)產(chǎn)投資為核心的房地產(chǎn)公司,目前主要著眼于山東省及環(huán)渤海區(qū)域二三線(xiàn)城市的商業(yè)零售、寫(xiě)字樓和住宅項(xiàng)目開(kāi)發(fā)、管理及維護(hù)。我們邀請(qǐng)到來(lái)自英國(guó)、德國(guó)、美國(guó)和新加坡的多位經(jīng)驗(yàn)豐富的頂尖設(shè)計(jì)師加盟項(xiàng)目團(tuán)隊(duì),借以將國(guó)際一線(xiàn)的建筑設(shè)計(jì)和生活品質(zhì)引入中國(guó)大北方區(qū),我們追求卓越品質(zhì),注重科技與價(jià)值,為客戶(hù)提供物超所值的產(chǎn)品。我們清楚我們的目標(biāo)、我們的宗旨、我們的信仰,并且我們始終恪守這一切。我們深信建筑、居所和家庭能夠?yàn)槿藗儙?lái)切實(shí)的快樂(lè)。這種信念激勵(lì)我們不斷的去打造卓越的零售地產(chǎn)、寫(xiě)字樓以及布局良好、功能健全的住宅社區(qū)。隨著新項(xiàng)目的不斷開(kāi)展,我們?cè)敢馇也粦痔魬?zhàn)現(xiàn)狀,創(chuàng)新突破。你問(wèn)我為什么?答案很簡(jiǎn)單:因?yàn)槌錆M(mǎn)靈感的辦公空間可激發(fā)創(chuàng)意、提升工作表現(xiàn);寬敞舒適、布局合理的購(gòu)物環(huán)境能優(yōu)化消費(fèi)體驗(yàn),讓人們盡享瘋狂購(gòu)物的樂(lè)趣;一個(gè)充滿(mǎn)愛(ài)的社區(qū)能為居住在這里的每個(gè)家庭注入愛(ài)的因子,而有愛(ài)的家庭往往也是充滿(mǎn)歡樂(lè)的家庭……這就是為什么我們要不斷地從歐洲的成熟項(xiàng)目汲取成功經(jīng)驗(yàn)。我們清楚地知道成熟完善的社區(qū)配套對(duì)于居住體驗(yàn)來(lái)說(shuō)有多重要。對(duì)于每一個(gè)新社區(qū),我們都要確保社區(qū)或周邊配備餐館、咖啡廳、銀行、影院、面包房、購(gòu)物場(chǎng)所、幼兒園,以及有效的垃圾清理服務(wù)和其他日常生活所需的便民設(shè)施。有了這一切后,人們才有可能盡情享受他們愉悅的生活。我們堅(jiān)信,深思熟慮精心規(guī)劃的社區(qū)可提升人們的生活品質(zhì)與幸福指數(shù),讓所有人在幸福狀態(tài)中快樂(lè)工作、快樂(lè)生活。如果您也分享此共同的價(jià)值觀,我們?cè)敢馀c您并肩前行。這就是我們樂(lè)此不疲的原因,這就是White Peak的處世之道。