1. At least 2 years SAP AMS user support experience, familiar with ITIL/ITSM concept and its best practice. (Global Helpdesk experience is preferred.) 至少2年SAP AMS用戶支持相關經驗,熟悉ITIL/ITSM的概念及其最佳實踐(有跨國Helpdesk經驗優(yōu)先)。
2. Basic knowledge of FICO, PS, MM, EWM etc. (Experience with S4 2023 version is preferred). 具有FICO、PS,MM、EWM等模塊的基礎知識(S4 2023版本優(yōu)先)。
3. Experienced to support integration with surrounding systems (e.g., OA, SRM; via OData, RESTful, IDoc; CPI, Cloud Connector) is preferred. 有支持SAP與外圍系統(tǒng)(例如:通過OData, RESTful, IDoc以及CPI、Cloud Connector等中間件與OA、SRM)集成經驗者優(yōu)先。
4. Fluent English communication skills in both written and oral. 英語書面及口語溝通流利。
5. Team player and able to work under pressure. 具有團隊協(xié)作能力并能在壓力下工作。
6. Quick learner. 學習能力強。
7. Experience of collaboration tools (e.g. SAP Solution Manager, Jira, ServiceNow) is preferred. 熟悉常用協(xié)作工具的(如:SAP Solution Manager, Jira, ServiceNow)優(yōu)先。