1. At least 2 years SAP AMS user support experience, familiar with ITIL/ITSM concept and its best practice. (Global Helpdesk experience is preferred.) 至少2年SAP AMS用戶支持相關(guān)經(jīng)驗(yàn),熟悉ITIL/ITSM的概念及其最佳實(shí)踐(有跨國(guó)Helpdesk經(jīng)驗(yàn)優(yōu)先)。
2. Basic knowledge of FICO, PS, MM, EWM etc. (Experience with S4 2023 version is preferred). 具有FICO、PS,MM、EWM等模塊的基礎(chǔ)知識(shí)(S4 2023版本優(yōu)先)。
3. Experienced to support integration with surrounding systems (e.g., OA, SRM; via OData, RESTful, IDoc; CPI, Cloud Connector) is preferred. 有支持SAP與外圍系統(tǒng)(例如:通過(guò)OData, RESTful, IDoc以及CPI、Cloud Connector等中間件與OA、SRM)集成經(jīng)驗(yàn)者優(yōu)先。
4. Fluent English communication skills in both written and oral. 英語(yǔ)書面及口語(yǔ)溝通流利。
5. Team player and able to work under pressure. 具有團(tuán)隊(duì)協(xié)作能力并能在壓力下工作。
6. Quick learner. 學(xué)習(xí)能力強(qiáng)。
7. Experience of collaboration tools (e.g. SAP Solution Manager, Jira, ServiceNow) is preferred. 熟悉常用協(xié)作工具的(如:SAP Solution Manager, Jira, ServiceNow)優(yōu)先。