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更新于 12月9日

客房服務(wù)員

3000-6000元
  • 合肥蜀山區(qū)
  • 5-10年
  • 學(xué)歷不限
  • 全職
  • 招1人

職位描述

星級(jí)酒店
崗位職責(zé)/職位描述
BASIC FUNCTION
基礎(chǔ)職能
Responsible for the daily cleaning of the guest rooms assigned to him, of corridors, of sections; of the service areas including the linen closet, backstairs, and the Room Attendant’s comfort room.
負(fù)責(zé)每天被安排的客房、走廊和其他區(qū)域的清潔工作,包括布草房、后臺(tái)區(qū)域和工作室
DUTIES AND RESPONSIBILITIES
工作職責(zé)
1. Reports daily to the Housekeeping office in complete uniform, picks up clean rags, section slips and signs at the key control log book for the floor keys.
每天到客房部辦公室報(bào)到,領(lǐng)取制服、抹布,并在鑰匙控制本上簽領(lǐng)鑰匙
2. Makes sure that room Attendant’s cart is properly supplied and brings it to the designated area, ensuring that it is always maintained clean and orderly.
確保工作車已準(zhǔn)備妥當(dāng),并將其推至規(guī)定區(qū)域,確保工作車的干凈整齊
3. Cleans floor corridors, service areas, backstairs, linen closets, and Room Attendant’s comfort room.
清潔樓層走廊,服務(wù)區(qū)域,后臺(tái)區(qū),布草房和工作室
4. Services all occupied VIP rooms.
為所有的貴賓房提供服務(wù)
5. Cleans all guest rooms assigned to him according to standard procedures.
根據(jù)標(biāo)準(zhǔn)打掃所有被安排的客房
6. Cleans all checkout rooms in order of priority.
優(yōu)先打掃退房
7. Does some pick-up cleaning in vacant rooms.
在空房內(nèi)作些一般打掃
8. Reports immediately emergencies such as overflowing toilets, burnt-out lights, etc. to Housekeeping Office/Supervisor.
立即向客房部辦公室/主管匯報(bào)緊急情況,如:廁所的溢漏,燈泡燒壞等
9. Reports to immediate Supervisor fixtures and other items that need repair and maintenance.
向主管匯報(bào)需要維修的固定裝置和其他項(xiàng)目
10. Reports any illness, accidents befalling guests, irregularities to Supervisor or to the Housekeeping Office.
向主管或客房部辦公室匯報(bào)任何客人的生病和事故情況,
11. Brings immediately to Housekeeping Office any left behind items from checkout rooms, making sure that the Lost and Found logbook is properly accomplished.
立即上繳任何在退房內(nèi)發(fā)現(xiàn)的客人遺留物品,確保已在客人遺留物品記錄本上記錄
12. Reports to Supervisor unfinished assigned rooms for endorsement to the next shift.
向主管匯報(bào)未完成的房間,以便交接到下一個(gè)班次
13. Makes sure that the linen closet and Room Attendant’s comfort room are kept locked when not in use.
確保布草房和工作間在無人使用時(shí)是關(guān)上的
14. Turns in all soiled rags, newspaper, floor keys at the Housekeeping Office before signing out.
在下班前交還所有的臟抹布、報(bào)紙、樓層鑰匙
15. Performs other duties as required by his supervisor or head of department
執(zhí)行上級(jí)及部門負(fù)責(zé)人要求的其他工作。
JOB SPECIFICATION
職位要求
1. Personable, neat and with fine manners and deportment
美貌的,整潔的,具有良好的禮節(jié)和風(fēng)度
2. At least 5year’s experience
至少5年的工作經(jīng)驗(yàn)
3. Honest
為人誠實(shí)

工作地點(diǎn)

蜀山區(qū)合肥高新豪生酒店Howard Johnson

職位發(fā)布者

劉女士/人事

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合肥高新豪生酒店是GCH大中華酒店集團(tuán)旗下品牌,專注于提供卓越的酒店運(yùn)營管理、前沿設(shè)計(jì)理念及尖端技術(shù)支持的全方位服務(wù)。深耕大中華地區(qū)二十五載,旗下拓展和運(yùn)營溫德姆至尊豪廷(Wyndham Grand Plaza Royale)與豪生(Howard Johnson)兩大享譽(yù)國際的酒店品牌系列。為滿足日益多元化的客戶需求,GCH精心打造了一系列獨(dú)具特色的自有品牌:從奢華典雅的豪廷大酒店(Plaza Royale),隱世療愈的世廷(The Glam),到城市度假的世閣(Sage),每一品牌均承載著GCH對(duì)卓越住宿體驗(yàn)的不懈追求。通過構(gòu)建全方位、精細(xì)化的管理體系,我們致力于為每一位賓客打造舒適難忘的入住時(shí)光,同時(shí)以卓越的運(yùn)營業(yè)績回饋酒店的業(yè)主及投資公司,共創(chuàng)雙贏未來,攜手邁向更加輝煌的篇章。
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