職位描述
崗位描述:簡明扼要的介紹該崗位的首要目的和主要責(zé)任。
Position Description: Briefly summarize the primary purpose & key accountabilities of the position.
作為IT基礎(chǔ)架構(gòu)工程師,您將負(fù)責(zé)公司現(xiàn)場IT基礎(chǔ)設(shè)施的實(shí)施與維護(hù)工作,確保設(shè)備運(yùn)行穩(wěn)定、安全合規(guī),并為生產(chǎn)運(yùn)營提供及時(shí)支持。該崗位要求具備良好的技術(shù)能力、溝通協(xié)調(diào)能力以及高度的責(zé)任心。您將與內(nèi)部團(tuán)隊(duì)及外部供應(yīng)商密切合作,支持會(huì)議系統(tǒng)、打印設(shè)備、網(wǎng)絡(luò)及服務(wù)器等關(guān)鍵系統(tǒng)的正常運(yùn)行,并在生產(chǎn)相關(guān)問題發(fā)生時(shí)提供7×24小時(shí)響應(yīng)支持。
As an IT Infrastructure Engineer, you will be responsible for the implementation and maintenance of on-site IT infrastructure, ensuring stable operation and compliance with safety standards. This role requires strong technical skills, effective communication, and a high sense of responsibility. You will work closely with internal teams and external vendors to support key systems such as meeting room equipment, printers, networks, and servers, and provide 24/7 on-call support for any production-related issues.
主要職能:按重要性描述實(shí)現(xiàn)崗位目標(biāo)必須完成的主要職責(zé),應(yīng)涵蓋該崗位90%以上的工作內(nèi)容。
Key Objectives/Deliverables: In order of importance, describe the primary responsibilities, which must be completed to achieve the objects of the position. The description should cover approximately 90% or more of the job content.
IT基礎(chǔ)架構(gòu)項(xiàng)目執(zhí)行工程師在需要IT資質(zhì)的多種業(yè)務(wù)領(lǐng)域工作,包括但不限于:
IT infrastructure project execution engineer may work in any number of functional areas requiring an IT degree, including, but not limited to
1. IT基礎(chǔ)設(shè)施項(xiàng)目執(zhí)行 / IT Infrastructure Project Execution
設(shè)備上架、安裝、調(diào)試、跳線等現(xiàn)場實(shí)施工作。協(xié)助項(xiàng)目推進(jìn),確保按計(jì)劃完成部署任務(wù)。
On-site implementation including equipment rack mounting, installation, debugging, and cabling. Assist project progress to ensure timely deployment.
2. 供應(yīng)商施工監(jiān)督 / Vendor Construction Supervision
監(jiān)督第三方供應(yīng)商施工過程,確保符合公司安全規(guī)范。進(jìn)行現(xiàn)場安全檢查,及時(shí)發(fā)現(xiàn)并糾正問題。
Supervise third-party vendor construction to ensure compliance with company safety standards. Conduct on-site safety inspections and address issues promptly.
3. 會(huì)議室設(shè)備維護(hù) / Meeting Room Equipment Maintenance
定期檢查會(huì)議室設(shè)備,確保運(yùn)行正常、環(huán)境整潔(符合5S標(biāo)準(zhǔn))。支持大型會(huì)議的設(shè)備調(diào)試與故障排查。
Regularly inspect meeting room equipment to ensure proper operation and cleanliness (5S compliance). Support equipment setup and troubleshooting for large meetings.
4. 基礎(chǔ)架構(gòu)技術(shù)支持 / Infrastructure Technical Support
提供網(wǎng)絡(luò)、服務(wù)器、存儲(chǔ)等基礎(chǔ)架構(gòu)相關(guān)的技術(shù)支持。協(xié)助用戶解決日常IT基礎(chǔ)設(shè)施問題。
Provide technical support for network, servers, and storage infrastructure. Assist users with daily IT infrastructure issues.
5. 打印設(shè)備維護(hù) / Printer Maintenance
負(fù)責(zé)辦公及生產(chǎn)打印機(jī)的日常維護(hù)與故障處理。與供應(yīng)商協(xié)調(diào),確保設(shè)備穩(wěn)定運(yùn)行。
Responsible for daily maintenance and troubleshooting of office and production printers. Coordinate with vendors to ensure stable operation.
6. 支持生產(chǎn)運(yùn)營 / Production Support
對(duì)生產(chǎn)相關(guān)的IT基礎(chǔ)設(shè)施問題提供優(yōu)先響應(yīng),確保生產(chǎn)系統(tǒng)穩(wěn)定運(yùn)行。
Provide priority response to production-related IT infrastructure issues to ensure stable
operation of production systems.
7. 7×24小時(shí)響應(yīng) / 7×24 On-Call Support
根據(jù)業(yè)務(wù)需求,提供7×24小時(shí)的技術(shù)支持響應(yīng),處理緊急故障或生產(chǎn)中斷問題。
Provide 24/7 on-call technical support as required by business needs, handling urgent failures or production disruptions.
8. 完成主管安排的其他工作 / Other Tasks Assigned by Supervisor
根據(jù)主管安排,完成其他臨時(shí)性或支持性工作任務(wù)。
Complete other ad-hoc or support tasks as assigned by the supervisor.
基本要求:寫明與工作相關(guān),履行此崗位基本職能所必需的資質(zhì)要求,包括:教育/執(zhí)業(yè)資格/證書,相關(guān)經(jīng)驗(yàn),技術(shù)和/或其他工作相關(guān)技能(操作技能,外語,計(jì)算機(jī)等)。
Basic Requirements: Indicate qualifications that are job related, necessary for the performance of an essential function of this position including education/licenses/certifications, relevant experience, technical and/or other job-related skills (Operational skill, foreign language, computer and etc.).
1. 計(jì)算機(jī)科學(xué)或相關(guān)專業(yè)本科及以上學(xué)歷。
Bachelor’s degree or above in Computer Science or related fields.
2. 具備3-5年項(xiàng)目實(shí)施工作經(jīng)驗(yàn)。
3-5 years of experience in project implementation.
3. 語言能力:英文流利,具備良好的書面和口頭溝通能力。
Language Skills: Fluent in English, with strong written and verbal communication skills.
4. 理解并承諾ITIL基礎(chǔ)
Demonstrated understanding of and commitment to ITIL basis
5. Keep conformance with coaching and supervising the execution of safety requirement in area team
主要輔導(dǎo)和監(jiān)督各個(gè)區(qū)域執(zhí)行安全規(guī)則,以符合要素執(zhí)行的要求
6. 遵守HSE程序,如發(fā)現(xiàn)有不合適之處,及時(shí)與HSE溝通
Follow all HSE procedures, immediately highlight when not applicable or not updated
7. 及時(shí)匯報(bào)身邊的不安全行為和不安全狀態(tài)
Highlight all at risk conditions and behaviour found
8. 主動(dòng)發(fā)現(xiàn)參與到HSE活動(dòng)中的機(jī)會(huì)
Proactively find opportunities to be involved in HSE initiatives among the team or in site HSE
其他要求:寫明理想的技能或資質(zhì),或者該崗位的優(yōu)選屬性。
Additional Preferences: Indicate any skills or qualifications that are desirable or preferred attributes for the position.
1. 熟悉基礎(chǔ)架構(gòu)搭建,包括服務(wù)器、存儲(chǔ)、網(wǎng)絡(luò)設(shè)備等。
Familiar with infrastructure setup, including servers, storage, and network devices.
2. 具備良好的溝通協(xié)調(diào)能力和團(tuán)隊(duì)合作精神。
Strong communication and teamwork skills.
3. 具備較強(qiáng)的分析和解決問題的能力。
Strong analytical and problem-solving abilities.
4. 熟悉網(wǎng)絡(luò)協(xié)議和網(wǎng)絡(luò)設(shè)備配置。
Familiar with network protocols and network device configuration.
5. 具備虛擬化技術(shù)(如VMware、KVM)。
Experience with virtualization technologies (e.g., VMware, KVM)
6. 了解數(shù)據(jù)庫管理和優(yōu)化,如MySQL、PostgreSQL。
Knowledge of database management and optimization, such as MySQL, PostgreSQL.
7. 對(duì)ISA-95框架及其概念,發(fā)展路線路有良好的理解
Good understanding in ISA-95 architecture & its concept, evolution roadmap
資質(zhì)優(yōu)先/Preferred Qualifications
1. 具備供應(yīng)商管理經(jīng)驗(yàn),能夠有效協(xié)調(diào)和管理供應(yīng)商。
Experience in supplier management, capable of effectively coordinating and managing suppliers.
2. 有大型企業(yè)或制藥行業(yè)IT支持經(jīng)驗(yàn)。
Experience in IT support for large enterprises or pharmaceutical industry.
3. 熟悉Cisco、Dell等主流設(shè)備的安裝與維護(hù)。
Familiar with installation and maintenance of mainstream devices such as Cisco, Dell.
4. 具備ITIL、CCNA、MCSE等相關(guān)認(rèn)證。
Possess certifications such as ITIL, CCNA, MCSE.
5. 有會(huì)議系統(tǒng)(如Poly、Zoom Room、Teams Room)維護(hù)經(jīng)驗(yàn)。
Experience in maintaining meeting systems such as Poly, Zoom Room, Teams Room.
6. 熟悉打印管理系統(tǒng)或生產(chǎn)打印設(shè)備者優(yōu)先。
Familiarity with print management systems or production printers is a plus.