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銷售助理（兼客服）崗位
唯一的要求：書面英文保證，須有基本的讀寫能力?。?！
Duties工作職責：
1、 Dealing with clients’ consultation, placing orders and other related things；Processing clients’ accounts in systems, all documents處理客戶訂單及所有相關事宜，處理系統(tǒng)內(nèi)客戶相關賬號及所有相關文件;
2、 Manage the customers who are located in local city mainly and areas close; 負責跟進國內(nèi)客戶，以當前城市及周邊客戶為主
3、 Actively and effectively recommend customers for better/bigger sales orders (usually online sales) ; good clients’ interactions by wechat, phone calls, emails and etc. 積極有效推薦客戶我司產(chǎn)品特色，促進銷售（線上銷售）；積極通過微信、電話、郵件等方式，與客戶進行有效、及時溝通;
4、 Handling various complaints, maintain good relationship with customers, and develop customer satisfaction and re-purchase rate處理各類投訴，維護良好客戶關系，提到客戶滿意度和復購率
5、 Keeping a close work relationship with warehouse/logistics department in China for order delivery and other related matters internally and externally. 與國內(nèi)倉庫物流各部門緊密合作，及時處理回復各類訂單發(fā)貨、物流問題。
6、 Assistance to sales department for all related matters協(xié)助銷售部門處理相關事宜
7、 Following company/leaders’ work arrangements, work procedures, company regulations處理領導安排的相關工作、遵循公司工作流程和公司規(guī)章制度;
Requirement任職要求：
1、University degree or above本科及以上學歷；
2、 Basic English communication with clients and colleagues基本英語聽說能力，用于日常客戶服務和公司內(nèi)部溝通；
3、 At least 2 years of working experience in e-marketing (Taobao, Westore, Tiktok and other channels), preferably in food related industries至少2年電商工作經(jīng)驗(淘寶、微店、抖音等渠道)，有食品相關行業(yè)經(jīng)驗更佳
4、 Having some sales related working experience is preferred有銷售經(jīng)驗者更加；
5、 Love food and social life, with high sensitivity, excellent communication ability and team spirit熱愛美食，喜歡社交，敏銳度高，擁有優(yōu)秀的溝通能力和團隊精神
6、 Have strong pressure resistance有較強的抗壓能力