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更新于 9月18日

it技術支持工程師

1-1.8萬
  • 蘇州昆山市
  • 5-10年
  • 大專
  • 全職
  • 招1人

職位描述

桌面運維網(wǎng)絡運維OFFICE 365
職位:IT技術支持;
1.End-User Support & Troubleshooting
Provide advanced Level 2 support for Windows, macOS, and mobile devices.
Manage and resolve issues related to Teams Voice, Surface Hub 3, AV & VC solutions, and follow-me printing technologies.
2.Modern Workplace & GenAI Enablement
Support and promote Generative AI tools and automation solutions to enhance productivity.
Act as a technology evangelist, identifying opportunities to improve user experience through AI and modern EUC solutions.
3. Infrastructure & Networking
Assist with network connectivity, Wi-Fi troubleshooting, and basic infrastructure support.
Collaborate with infrastructure teams for office fit-outs, relocations, and manufacturing plant IT setups.
4. Project Support
Participate in tech refresh projects, new office setups, and IT infrastructure deployments.
Work closely with vendors and internal teams to ensure timely and quality delivery of IT projects.
任職要求
6 年以上的 IT 支持經(jīng)驗,展示了在企業(yè)環(huán)境中不斷提高的責任感和技術專長。
深入了解 Microsoft Windows 7 和 Windows 10 操作系統(tǒng)及其相關的遠程訪問。
ServiceNow 或類似票務系統(tǒng)的知識和經(jīng)驗。
了解 Active Directory。
熟悉 Microsoft 服務器技術及其相關的用戶管理工具,包括 Active Directory、Office 365、
SharePoint、文件、打印、DHCP 和 DNS。
自律且積極主動。
良好的決策能力
應該能夠根據(jù) SLA 和用戶影響確定工作負載的優(yōu)先級。
良好的英文溝通和書寫能力。
福利待遇:
雙休, 五險一金, 婚假, 產(chǎn)假, 喪假,年假,生日禮金, 國家法定節(jié)假日。

工作地點

蘇州昆山市順帆北路

職位發(fā)布者

楊芬/人事經(jīng)理

剛剛活躍
立即溝通
公司Logo艾華斯奧信息科技(上海)有限公司
我們是印度的一家外資工資,主要做的事ITj技術支持和服務,公司業(yè)務遍布全世界。 AVASO源自梵語,意為“給予”,這一理念貫穿于我們公司各個層面的實踐中。 AVASO的愿景是通過在今天提供明天的信息技術解決方案來改善人們的生活。I.T.的世界正在以驚人的速度前進,并為您(我們的業(yè)務合作伙伴)提供了夢寐以求的機會,讓您在各自的領域成倍增長。在過去的十年中,AVASO在全球范圍內(nèi)建立了令人羨慕的聲譽,在不同行業(yè)領域提供高質(zhì)量、價格合理和準時的技術解決方案。我們公司的尊重、誠信、責任和團隊合作價值觀滲透到 AVASO文化和運營的各個方面。與 AVASO合作不僅滿足您的 IT需求。需要,但推進您的業(yè)務是您將做出的***決定之一。我們的企業(yè)社會責任計劃確保積極參與包括兒童教育和環(huán)境可持續(xù)性在內(nèi)的領域,同時也支持我們經(jīng)營所在社區(qū)的人們。我們將一起讓世界變得更美好……一個給予優(yōu)先于索取的地方,人們可以更好地控制自己的個人和職業(yè)生活。AVASO IT服務為業(yè)務依賴于*** IT基礎設施管理的客戶提供24小時的遠程和現(xiàn)場支持。這包括提供日常系統(tǒng)管理、故障修復管理、災難恢復計劃和實施、系統(tǒng)補丁更新、錯誤修復、添加打印機和主動監(jiān)控任務。AVASO derives from the Sanskrit meaning?“To Give”?and this philosophy flows through our company practices at all levels. The AVASO vision is to improve peoples lives by providing tomorrow’s information technology solutions today. The world of I.T. is advancing at a phenomenal rate and provides undreamed of opportunities for you– our business partners– to grow exponentially in your respective fields. AVASO has developed an enviable reputation around the globe over the past decade for?high quality, well priced and on-time technology solutions across diverse industry sectors. Our company values of Respect, Integrity, Responsibility and Teamwork permeate every aspect of the AVASO culture and operations. Partnering AVASO in not only meeting your I.T. needs but advancing your business is one of the best decisions you will ever make. Our Corporate Social Responsibility Programme ensures active engagement in areas including Children’s education& Environmental sustainability while also supporting people in the communities where we operate. Together we will make the world a better place… a place where?giving?has precedence over?taking?and where people can exercise increased control of their personal and professional lives.
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