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IT技術(shù)支持

1-1.8萬·13薪
  • 蘇州昆山市
  • 3-5年
  • 大專
  • 全職
  • 招1人

職位描述

桌面運(yùn)維網(wǎng)絡(luò)運(yùn)維OFFICE365
We are seeking a highly skilled and forward-thinking Level 2 IT End-User Computing (EUC) Support Engineer to join our dynamic team.
This role goes beyond traditional desktop support, requiring expertise in modern workplace technologies, AI-driven solutions, and enterprise infrastructure.
職位：IT技術(shù)支持，
崗位職責(zé):
End-User Support & Troubleshooting
Provide advanced Level 2 support for Windows, macOS, and mobile devices.
Manage and resolve issues related to Teams Voice, Surface Hub 3, AV & VC solutions, and follow-me printing technologies.
Modern Workplace & GenAI Enablement
Support and promote Generative AI tools and automation solutions to enhance productivity.
Act as a technology evangelist, identifying opportunities to improve user experience through AI and modern EUC solutions.
Infrastructure & Networking
Assist with network connectivity, Wi-Fi troubleshooting, and basic infrastructure support.
Collaborate with infrastructure teams for office fit-outs, relocations, and manufacturing plant IT setups.
Project Support
Participate in tech refresh projects, new office setups, and IT infrastructure deployments.
任職要求
4 年以上的 IT 支持經(jīng)驗(yàn)，展示了在企業(yè)環(huán)境中不斷提高的責(zé)任感和技術(shù)專長。
深入了解 Microsoft Windows 7 和 Windows 10 操作系統(tǒng)及其相關(guān)的遠(yuǎn)程訪問。
ServiceNow 或類似票務(wù)系統(tǒng)的知識(shí)和經(jīng)驗(yàn)。
了解 Active Directory。
熟悉 Microsoft 服務(wù)器技術(shù)及其相關(guān)的用戶管理工具，包括 Active Directory、Office 365、
SharePoint、文件、打印、DHCP 和 DNS。
自律且積極主動(dòng)。
良好的英文書寫和溝通能力。
應(yīng)該能夠根據(jù) SLA 和用戶影響確定工作負(fù)載的優(yōu)先級(jí)。
福利待遇：
雙休， 全額五險(xiǎn)一金， 婚假， 產(chǎn)假， 喪假，年假，生日禮金， 國家法定節(jié)假日。

工作地點(diǎn)

蘇州昆山市順帆北路

職位發(fā)布者

楊芬/人事經(jīng)理

今日活躍
立即溝通
公司Logo艾華斯奧信息科技(上海)有限公司
我們是印度的一家外資工資，主要做的事ITj技術(shù)支持和服務(wù)，公司業(yè)務(wù)遍布全世界。 AVASO源自梵語，意為“給予”，這一理念貫穿于我們公司各個(gè)層面的實(shí)踐中。 AVASO的愿景是通過在今天提供明天的信息技術(shù)解決方案來改善人們的生活。I.T.的世界正在以驚人的速度前進(jìn)，并為您（我們的業(yè)務(wù)合作伙伴）提供了夢寐以求的機(jī)會(huì)，讓您在各自的領(lǐng)域成倍增長。在過去的十年中，AVASO在全球范圍內(nèi)建立了令人羨慕的聲譽(yù)，在不同行業(yè)領(lǐng)域提供高質(zhì)量、價(jià)格合理和準(zhǔn)時(shí)的技術(shù)解決方案。我們公司的尊重、誠信、責(zé)任和團(tuán)隊(duì)合作價(jià)值觀滲透到 AVASO文化和運(yùn)營的各個(gè)方面。與 AVASO合作不僅滿足您的 IT需求。需要，但推進(jìn)您的業(yè)務(wù)是您將做出的***決定之一。我們的企業(yè)社會(huì)責(zé)任計(jì)劃確保積極參與包括兒童教育和環(huán)境可持續(xù)性在內(nèi)的領(lǐng)域，同時(shí)也支持我們經(jīng)營所在社區(qū)的人們。我們將一起讓世界變得更美好……一個(gè)給予優(yōu)先于索取的地方，人們可以更好地控制自己的個(gè)人和職業(yè)生活。AVASO IT服務(wù)為業(yè)務(wù)依賴于*** IT基礎(chǔ)設(shè)施管理的客戶提供24小時(shí)的遠(yuǎn)程和現(xiàn)場支持。這包括提供日常系統(tǒng)管理、故障修復(fù)管理、災(zāi)難恢復(fù)計(jì)劃和實(shí)施、系統(tǒng)補(bǔ)丁更新、錯(cuò)誤修復(fù)、添加打印機(jī)和主動(dòng)監(jiān)控任務(wù)。AVASO derives from the Sanskrit meaning？“To Give”？and this philosophy flows through our company practices at all levels. The AVASO vision is to improve peoples lives by providing tomorrow’s information technology solutions today. The world of I.T. is advancing at a phenomenal rate and provides undreamed of opportunities for you– our business partners– to grow exponentially in your respective fields. AVASO has developed an enviable reputation around the globe over the past decade for？high quality, well priced and on-time technology solutions across diverse industry sectors. Our company values of Respect, Integrity, Responsibility and Teamwork permeate every aspect of the AVASO culture and operations. Partnering AVASO in not only meeting your I.T. needs but advancing your business is one of the best decisions you will ever make. Our Corporate Social Responsibility Programme ensures active engagement in areas including Children’s education& Environmental sustainability while also supporting people in the communities where we operate. Together we will make the world a better place… a place where？giving？has precedence over？taking？and where people can exercise increased control of their personal and professional lives.
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