崗位職責(zé)：
1. customer complaint information collection/ returned parts receiving/ registration and deploy the information/ first investigation for complaint/ containment action in customer related area(sorting and rework)/ improvement report to customer/ statistical analysis of Q-data relating complaint.
客戶投訴信息收集/退回零件接收/登記和部署客戶相關(guān)領(lǐng)域投訴/遏制措施的信息/首次調(diào)查(分類和返工)/向客戶提交改進(jìn)報告/Q數(shù)據(jù)相關(guān)投訴的統(tǒng)計分析
2. coordination for optimum solution with customer/ regular communicate with customer to monitor and improve customer satisfaction
與客戶協(xié)調(diào)最佳解決方案/定期與客戶溝通，以監(jiān)控和提高客戶滿意度
3. accomplish other tasks assigned by superiors
領(lǐng)導(dǎo)安排的其他任務(wù)
任職要求：
1.Bachelor degree in Electric Engineering or auto Engineering
電氣工程或汽車工程學(xué)士學(xué)位
2.Good command of ISO/IATF16949/ VDA6.3/ 8D/ Quality Manuals etc.
熟練掌握國際標(biāo)準(zhǔn)化組織/技術(shù)標(biāo)準(zhǔn)16949/ VDA6.3/ 8D/質(zhì)量手冊等
3.Minimum of 4 years quality control experience and have customer complaint handling experience in automotive industry
至少4年質(zhì)量控制經(jīng)驗，有汽車行業(yè)客戶投訴處理經(jīng)驗
4.Auto Industry working background preferred.
有汽車行業(yè)工作背景者優(yōu)先