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he Account Manager is responsible for managing and growing a portfolio of assigned customer accounts. As an Account Manager, the primary purpose is to build strong customer relationships, identify sales opportunities, and ensure customer satisfaction. Serve as the main point of contact for the customer, providing exceptional service, addressing their needs, and achieving sales targets.
客戶經(jīng)理負責(zé)管理和發(fā)展指定客戶的投資組合。作為客戶經(jīng)理，主要目的是建立牢固的客戶關(guān)系，識別銷售機會，并確?？蛻魸M意度。作為客戶的主要聯(lián)絡(luò)點，提供卓越的服務(wù)，滿足他們的需求，實現(xiàn)銷售目標(biāo)。
Job Responsibilities:
1.Develop assigned customers from prospect to customer.
2.Increase the business share for existing customers.
3.Manage proactively customer relationships to maximize customer satisfaction and retention.
4.Effectively communicate the unique selling points of the company.
5.Represent STARTEAM in a factory audit if required.
6.Understand and account for quotations, and negotiate pricing, terms, and conditions.
7.Drive new projects successfully from the Request For Quotation (RFQ) stage to mass production.
8.Coordinate with CS to ensure timely order processing, production, and shipment.
9.Accountable for Quotation, NPI, Item status tracking and corrective actions in case of underperformance, and overdue.
10.Collaborate with Internal Teams & other Account /Sales managers globally, and share customer feedback, technical issues, and improvements for better alignment and a higher success rate to win more business globally.
11.Provide regular sales forecasts and reports to management.
12.Identify new opportunities, market gaps, and competitive advantages. 13.Represent the company at industry trade shows, conferences, and exhibitions to promote the company's products and generate leads.
14.Responsible for global/local account management including setting up a regular communication platform between all involved locations with regular meetings.
工作職責(zé)：
1.開發(fā)指定客戶，從潛在客戶到客戶。
2.增加現(xiàn)有客戶的業(yè)務(wù)份額。
3.積極管理客戶關(guān)系，***限度地提高客戶滿意度。
4.有效地傳達公司獨特的賣點。
5.如有需要，代表STARTEAM進行工廠審核。
6.理解和解釋報價，并協(xié)商價格和條款。
7.成功推動新項目從詢價階段到量產(chǎn)階段。
8.與客服協(xié)調(diào)，確保訂單及時處理，生產(chǎn)和出貨。
9.負責(zé)報價，新產(chǎn)品導(dǎo)入，項目狀態(tài)跟蹤，并在逾期時采取糾正措施。
10.與內(nèi)部團隊和其他全球客戶/銷售經(jīng)理合作，分享客戶反饋，技術(shù)問題和改進，更好地協(xié)調(diào)以更高的成功率贏得更多的全球業(yè)務(wù)。
11.定期向管理層提供銷售預(yù)測和報告。
12.識別新的機會、市場差距和競爭優(yōu)勢。
13.代表公司參加行業(yè)貿(mào)易展覽和會議，推廣公司產(chǎn)品并獲得潛在客戶。
14.負責(zé)全球/本地客戶管理，包括在所有相關(guān)地點之間建立定期的會議溝通。
Job Requirements:
1.University degree in Sales, Business Administration, or related field.
2.Minimum 6 years of work experience in the Sales and PCB industry.
3.Profound Know-How of PCB and rich sales experience.
4.Strong in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task.
5.Superior communication and interpersonal skills with the ability to effectively work with people at all levels in a multidisciplinary and multicultural environment.
6.Superior problem-solving skills to assess and manage complex situations.
7.Excellent customer service orientation delivered in a cost-efficient way.
8.Strong counseling and negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus.
9.Able to exhibit a high level of confidentiality, trustfulness, and a high standard of work ethics.
10.Able to work independently as well as part of a team in a proactive, self-motivated, and responsible manner.
11.Excellent command of spoken and written English.
12.Proficient computer skills in Microsoft Office.
任職要求：
1.大學(xué)本科學(xué)歷，銷售、工商管理或相關(guān)專業(yè)。
2.6年以上銷售和PCB行業(yè)工作經(jīng)驗。
3.深厚的PCB知識和豐富的銷售經(jīng)驗。
4.較強的組織能力和優(yōu)先級設(shè)置，準(zhǔn)確高效，注重細節(jié)和多任務(wù)處理能力。
5.具有良好的溝通和人際交往能力，能夠在多元文化的環(huán)境中與不同層次的人有效地合作。
6.出色的問題解決能力，以評估和管理復(fù)雜的情況。
7.以經(jīng)濟高效的方式提供卓越的客戶服務(wù)。
8.具有較強的咨詢和談判技巧，能夠在關(guān)鍵情況下說服和影響業(yè)務(wù)伙伴和同行以達成共識。
9.能夠具備高度的保密、信任和高標(biāo)準(zhǔn)的職業(yè)道德。
10.能夠獨立工作，也能積極主動、自我激勵、負責(zé)任地成為團隊的一員。
11.優(yōu)秀的英語聽說讀寫能力。
12.熟練使用Office辦公軟件。
Data collected will be treated in strict confidence and used for recruitment purpose only.
所收集的資料將嚴格保密，并只作招聘用途。